Term and Conditions

Hey there, groovy ghouls and disco divas! Welcome to Halloween Magique Shop’s Terms and Conditions. We’re all about creating magical costume experiences, and we want to make sure you understand how our website works. Please take a moment to read through these terms—they’re here to protect both of us and ensure everyone has a far-out time!

1. Acceptance of Terms

By accessing and using spookycosplayus.com, you agree to be bound by these Terms and Conditions. If you don’t dig these terms, please don’t use our site. We may update these terms occasionally, so check back now and then.

2. About Us

Halloween Magique Shop is located at 56 Dossiter Street, LOWER WATTLE GROVE, AU 7109. We specialize in far-out 1960s, 1970s, Grease, Burlesque, and Teen costumes that’ll transport you to another era!

3. Product Information

Our costumes are designed to be as authentic as possible while ensuring quality and comfort. We do our best to represent colors and designs accurately, but please note that actual colors may vary slightly due to screen settings. All measurements provided are approximate.

4. Orders and Payment

When you place an order, you’re making an offer to purchase our products. We accept Visa, MasterCard, JCB, and PayPal. All prices are in USD and include any applicable sales taxes.

We’ll send you an order confirmation email once your payment is processed. If we can’t fulfill your order for any reason, we’ll let you know and refund any payments made.

5. Shipping Policy

We ship globally (excluding Asia and some remote areas) to bring the magic right to your door. Here’s the lowdown:

• Processing Time: We need 1-2 business days to prepare your order.
• Standard Shipping: $12.95 via DHL or FedEx, delivery in 10-15 business days after shipment.
• Free Shipping: For orders over $50 via EMS, delivery in 15-25 business days after shipment.

Delivery times may vary depending on your location and customs processing. We’re not responsible for carrier delays but we’ll help track your package!

6. Returns and Exchanges

We accept returns and exchanges within 15 days of delivery. To be eligible, items must be:

• Unworn and unused
• In original packaging with all tags attached
• In the same condition as when received

To initiate a return, email us at [email protected] with your order details. You’re responsible for return shipping costs unless the item is faulty.

7. Your Responsibilities

You agree to:

• Provide accurate and complete information when placing orders
• Use our website only for lawful purposes
• Not reproduce, duplicate, or resell our products without permission
• Check that any costumes purchased are appropriate for your intended use

8. Intellectual Property

All content on this website—including designs, text, graphics, and logos—is the property of Halloween Magique Shop and is protected by copyright laws. You may not use our content without our written permission.

9. Limitation of Liability

Halloween Magique Shop won’t be liable for any indirect, special, or consequential damages arising from your use of our website or products. Our total liability to you for any claim won’t exceed the purchase price of the product in question.

Costumes are intended for entertainment purposes only. Please use common sense and ensure your costume doesn’t create unsafe situations.

10. Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy (which you can find linked in our website footer). We only use your information to process orders and improve your experience.

11. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the Australian courts.

12. Contact Us

If you have any questions about these Terms and Conditions, just shoot us an email at [email protected]. We’re here to help you get back to creating unforgettable characters—without the hassle!